Customers of Natwest have reported problems with their bank accounts, with balances not being updated and online services unavailable.
The bank confirmed it was experiencing technical issues and that "a number of customers" were affected.
One small business owner told the BBC that the electronic system to pay staff was not working.
Natwest said it was working hard to fix the problem and hoped to have it resolved as soon as possible.
"We apologise for the inconvenience caused to our customers," the bank said.
Customers have reported problems accessing their online accounts for the past 24 hours.
Source: http://www.bbc.co.uk/news/business-18535060#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa
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